Check out some of my latest projects:

Bringing Patient journey improvements for one of the most relevant hospitals in Brazil
Through design thinking process, the patients and hospital staff journey was mapped in order to understand the full process, gaps, opportunities and feasible solutions to improve patient´s journey quality while maintaining staff productivity and health.

Building an onboarding process and first steps for an innovation consultancy firm
A high growth company needed new processes to onboard a growing team without loosing its culture and organic learning and welcoming. A process was built that understood it´s unique culture and new team members needs along the first 6 months.

Building 10 year innovation plan for a multinational sports company
Mindset building for the future with a customized journey to engage and develop the marketing team in the acquisition of innovation tools to build a 10 year transformation plan.

Structure a knowledge management and production system for a consultancy firm
To improve an innovation team learning on each other´s experiences and capitalize on earned knowledge, understanding the company culture and rituals, a program was built to categorize knowledge and distribute to the whole company.

Bringing Risk & Compliance closer to user centric solutions through pains and solution mapping for a regional e-commerce
Qualitative mapping of area pains and team view to map opportunities to bring the R&C area closer to the product and design team and thus be more proactive on user centric solutions for compliance projects.
